Phuket Dream (hereinafter “we,” “our,” “us”) is committed to protecting and respecting the privacy of your data, as well as complying with the principles and provisions of data protection legislation in force. We may collect, process, use, and disclose your data when you use the website www.phuket-dream.com or the services offered by Phuket Dream or third-party providers (hereinafter the “Providers”) in accordance with this Data Protection Policy. For the purposes of this Data Protection Policy, “you,” “your,” and “yours” refer to anyone accessing www.phuket-dream.com or using the Services.
This Data Protection Policy defines the bases and conditions under which Phuket Dream collects, processes, uses, and/or discloses your data obtained from you when you access www.phuket-dream.com. This data may include personal data related to a specific natural person, such as name, age, date of birth, residential address, phone number, email address, travel document information, car rental information, insurance data, or any other data requested and provided by you.
Please read this Data Protection Policy carefully. By visiting www.phuket-dream.com, you consent to the collection, processing, use, and disclosure of your Personal Data in accordance with this Data Protection Policy.
Scope of Provisions
Phuket Dream reserves the right to update or modify the provisions of all or part of this Data Protection Policy without notice, and if you continue to visit www.phuket-dream.com, you accept the Data Protection Policy in its updated or modified version unless the modifications restrict your rights, in which case we will ask for your consent. If you do not accept all the provisions of this Data Protection Policy and/or its subsequent modifications or updates, you must stop accessing www.phuket-dream.com. Therefore, you should consult this page to be aware of the current version of this Data Protection Policy.
Data Collection
We may collect Personal Data about you when you use www.phuket-dream.com, as well as information about your use of www.phuket-dream.com. Providing your Personal Data to Phuket Dream is always voluntary. However, we may not be able to provide certain Services if you refuse to provide us with your Personal Data. For example, you will not be able to make reservations and/or rentals if we do not receive your name and contact information.
1) Access to www.phuket-dream.com:
When you access www.phuket-dream.com, we may collect and process certain data (which may include your Personal Data, as well as data that is not personally identifiable but is nevertheless associated with your Personal Data), including but not limited to the following: (a) Information necessary for Phuket Dream and our Providers to process your reservations and/or rentals (including, but not limited to, travel document information, vehicle rental information, insurance data, age, and date of birth); (b) Information about your use of www.phuket-dream.com (including traffic data, geolocation data, and the duration of user sessions); (c) Feedback and responses to surveys from Phuket Dream about the Services and newsletters that may be published, broadcast, or circulated by Phuket Dream; (d) Information collected and automatically recorded on our server or the server of our third-party service providers when using or consulting www.phuket-dream.com (including your user account login ID and password, the Internet Protocol (IP) address of your computer, your browser type, information about your browser, information about your device, such as the unique device identifier, the pages viewed, or the websites viewed before or after).
2) When you use a mobile device to access www.phuket-dream.com:
We may collect data about you and your mobile device as previously mentioned. This may include geolocation data if you have accepted and configured your mobile device to send us such data, or photos uploaded to www.phuket-dream.com containing geolocation data. This geolocation data will be used in accordance with this Data Protection Policy and for the purposes mentioned above. For example, we may use your geolocation to offer you nearby Services during your trip or personalized content. You can change the privacy settings of your mobile device at any time by disabling the geolocation data sharing feature.
If you make reservations and/or rentals through www.phuket-dream.com for other individuals, we may ask you for the personal data of that person. In this case, you must obtain their consent and ensure that they understand and accept this Data Protection Policy before providing us with their Personal Data.
Data Retention
The Personal Data and other data we collect from you may be transferred to our third-party service providers and processed and stored on our servers or the servers of our third-party service providers. Your Personal Data will be kept for the time necessary to achieve all the relevant purposes described in this Data Protection Policy or to comply with (i) any contractual obligations necessary for the proper functioning of the services and (ii) any legal, tax, or accounting obligations.
When we no longer need to process your Personal Data, we will erase or anonymize it, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), we will securely store it. We will strive to anonymize your data or aggregate it if we intend to use it for analytical or trend analysis purposes.
Phuket Dream aims to implement suitable physical, electronic, and organizational procedures to ensure the secure processing of your Personal Data and other data in accordance with this Data Protection Policy and to protect such data against unauthorized access, alteration, communication, or unauthorized destruction.
When we receive your data, we apply strict security procedures and devices to prevent unauthorized access. However, Phuket Dream makes no commitment, representation, or warranty regarding the permanent security of your Personal Data, and to the extent that Phuket Dream has fulfilled its obligations, Phuket Dream shall not be liable for any losses, damages, expenses, or costs incurred or incurred by you as a result of unauthorized access to your Personal Data or unauthorized use thereof.
Use of Data
We process the Personal Data collected to the extent necessary to perform any contract concluded with you and to provide the Services to you. Furthermore, we process other Personal Data collected on the basis of our legitimate interest, namely the continuous improvement of our Services and for direct marketing purposes.
For example, Phuket Dream uses Personal Data and other data collected through www.phuket-dream.com to make reservations and/or rentals of Services, provide you with the Services, continuously improve www.phuket-dream.com and the Services, and contact you regarding the Services. This includes using your Personal Data and other data to expedite payment requests, improve our customer service, and promptly inform you about our new Services and special offers.
We may also occasionally use your Personal Data to contact you to ask for your feedback on your use of www.phuket-dream.com or your assistance in improving www.phuket-dream.com, or to offer you promotions or special discounts if you have consented to receive such communications. If you prefer not to receive information about promotions or special discounts, you can simply object to it by responding to us using the hyperlink contained in these notices.
Data Disclosure
We may occasionally share and disclose your Personal Data and other data with third parties, sometimes located outside your country of residence. This may occur in the following cases:
To complete your reservations and/or rentals or otherwise implement our Terms of Use. We may share your data with Providers or third parties providing goods or services, or otherwise acting on our behalf (including, but not limited to, tour operators, activity providers, restaurants, stores, transportation companies, railways, cruise companies, amusement parks, phone operators, hotels, car rental companies, insurance companies, etc.).
If you are a visitor, to the competent Operator in connection with a Service that you have booked and/or rented or intend to book and/or rent.
If you are an Operator, to any visitor in connection with the Services you offer.
To our third-party service providers (including Google Analytics), whom we engage, among other things, to perform certain services on our behalf, such as Internet hosting services, data analysis, marketing, or market research, or to otherwise provide customer service on your behalf.
When, and to the extent that, applicable law, a court order, or a request from government authorities requires us to do so.
To our advisers, agencies, or other relevant parties to protect the rights and property of Phuket Dream.
In all other cases, to third parties with your prior consent (in this case, it must be as easy for you to give as to withdraw your consent).
We may also share aggregated or anonymized data with competent third parties, such as our advertising partners. This data does not contain Personal Data and does not allow you to be personally identified. However, these third parties sometimes have data about you or can obtain data about you from other sources. By combining such data with our aggregated data, they may sometimes be able to personally identify you.
Your Personal Data may be transferred outside your country of residence and outside the European Union for the aforementioned purposes. If such transfer takes place to a country that does not offer an adequate level of protection, Phuket Dream will make reasonable efforts to ensure that adequate protection measures are in place. These protection measures include, but are not limited to (i) the standard contractual clauses of the European Commission; (ii) the EU-US Data Protection Shield and Swiss-US Data Protection Shield; and/or (iii) any other appropriate cross-border transfer technique.
www.phuket-dream.com may contain links to other websites. Please note that the Personal Data you provide to such third-party websites is not subject to this Data Protection Policy, and Phuket Dream shall not be liable for any losses, damages, expenses, or costs incurred or incurred by you because you have transmitted or provided your Personal Data or other data to such third-party websites.
Cookies
Cookies are widely used to make websites function more efficiently. When you visit our site, we collect certain Personal Data about you transmitted by your browser through cookies. This allows you to access www.phuket-dream.com and allows us to improve your user experience.
Your Rights
You may access your Personal Data, correct it, or delete it at any time by sending an email to contact@phuket-dream.com. When applicable law requires it, you may also request the limitation of the processing of your Personal Data or object to its processing by sending your request or objection by email to contact@phuket-dream.com. You may also request a copy of the data we hold about you by sending your request by email to contact@phuket-dream.com.
If you have a complaint about the processing of your Personal Data, please feel free to contact us by email at contact@phuket-dream.com.
When we process such requests, we have the right to verify the identity of the requester to ensure that it is the person authorized to make the request.
